At Relativity, we make great software that helps users organize data, discover the truth, and act on it. Our product is used by more than 13,000 organizations around the world – in the cloud, on-premises, or both – to manage large volumes of data.
Here you can own your career in a community of values-driven people who help our customers around the world solve complex data challenges. If this sounds like the place for you, check out the details of this position below.
The Incident Response / Problem Manager is responsible for driving organizational response to major incidents, engaging internal and external teams to quickly restore services, and leading preventative actions to reduce / eliminate incident re-occurrences.
This role is responsible for system monitoring, incident identification and escalation, resource engagement, stakeholder communication, RCA analysis, and documentation of process metrics and performance.
Our software has more than 130,000 active users in more than 40 countries from organizations including the U.S. Department of Justice and more than 190 of the Am Law 200. We have grown significantly over the last several years and continue striving to build software that helps solve our customers’ toughest e-discovery and unstructured data challenges.
If you’re ready to grow with us, we’d love to hear from you.