At Relativity, we make great software that helps users organize data, discover the truth, and act on it. Our product is used by more than 13,000 organizations around the world – in the cloud, on-premises, or both – to manage large volumes of data.
Here you can own your career in a community of values-driven people who help our customers around the world solve complex data challenges. If this sounds like the place for you, check out the details of this position below.
The priority responsibility of this role is to manage the operations and to drive the strategic direction of the Documentation team. This includes delivery and maintenance of product-related technical documentation, online help, and content offerings. We are looking for an experienced manager-level resource with demonstrable expertise and success in the following areas: technical communication, content creation, team management, and a mind for delivery efficiency.
This role is also responsible for understanding current tech comm trends within the software industry. We are looking for someone with an innovative approach to delivery and has a proven track record of improving delivery tools and techniques. You will also partner with cross-Content team leadership and other SMEs and stakeholders from across the organization to ensure that documentation content aligns with both educational content as well as the growing needs of our clients.
Our software has more than 150,000 active users in more than 40 countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and more than 195 of the Am Law 200. We have grown significantly over the last several years and continue striving to build software that helps solve our customers’ toughest e-discovery and unstructured data challenges.
If you’re ready to grow with us, we’d love to hear from you.
At Relativity, technical writing is a critical component of the software development process. As much as we strive to build software that's easy to use, we also realize that help materials are very important. Our documentation team works with our developers, product managers, and testers to communicate the functionality of our software in the most complete, accurate, and elegant way possible. Relativity publishes its software and API documentation online so anyone can access it either directly or through web searches. The help content includes getting started guides, feature overviews, procedures, and reference materials for end-users. The API documentation provides reference materials, conceptual information, and code samples to help third-party developers implement custom applications and plugins for Relativity. Our documentation team publishes updates to the content on the day of each release, so as a user, you always have the materials you need to be successful as soon as you use the product. You can view our online documentation at https://help.relativity.com or https://platform.relativity.com.